customer stories

Behind every charger installation is a business with its own priorities, challenges, and ambitions. Here's a collection of real customer stories from across the Go Zero network, showcasing how hotels, workplaces, and destinations are introducing EV charging in a way that works for them. From improving guest experience to unlocking new revenue and future-proofing their sites, these case studies offer a practical look at what happens when the right infrastructure, insight, and support come together.

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Atlas Hotels

Overview

Go Zero worked in partnership with Atlas Hotels to deliver destination EV charging across several UK locations, including Northampton South, Cambridge and Bicester. At Northampton South, the installation includes two dual chargers with four charging sockets, supported by a dedicated payment kiosk.

The solution was designed around the guest journey, ensuring charging is simple, intuitive and reliable. Multiple payment options, including QR code, app and on-site payment, allow guests to access charging in a way that suits them.

Delivered as a fully managed service, the project integrates seamlessly into hotel operations without adding complexity for staff.

Results

EV charging is now an integrated part of the guest experience across Atlas Hotels sites, allowing the business to respond confidently to growing demand and improve visibility on booking platforms.

Guests benefit from a reliable, stress-free charging experience, while hotel teams benefit from a fully managed solution that requires minimal oversight. As Claire Waddington from Atlas Hotels explains, the process was straightforward and the experience seamless.

This project demonstrates how EV charging, much like Wi-Fi before it, is becoming a standard expectation and a key factor in delivering a modern hospitality experience.

Background

Atlas Hotels operates a portfolio of high-footfall properties across the UK, including Holiday Inn Express and Hampton by Hilton locations. As EV adoption increases, hotel teams have begun receiving more frequent enquiries from guests asking about charging facilities, particularly at sites such as Northampton South, located just off the M1.

EV charging had moved beyond being an added extra. It had become a key expectation and an important factor in booking decisions. Atlas Hotels needed a solution that would support guests seamlessly, without adding operational complexity, while enhancing the overall experience across multiple sites.

Cobleland Campsite

Overview

Go Zero delivered a complete EV charging upgrade, replacing the existing units with two dual 22kW smart chargers. Designed for destination charging, this setup allows guests to charge their vehicles conveniently during their stay, without the need for rapid infrastructure.

The project focused on simplicity, reliability and minimal disruption. Installation was completed efficiently, ensuring the campsite continued to operate as normal. The new system provides a straightforward charging experience for users, alongside a commercially viable solution for the business, supported by funding and a fully managed, end-to-end delivery approach.

Results

The upgraded EV charging infrastructure has significantly improved the guest experience at Cobleland Campsite, providing reliable, easy-to-use charging that aligns with modern expectations.

The site is now better positioned to attract EV drivers, with charging becoming an important factor in booking decisions. In addition to enhancing customer satisfaction, the installation introduces a new revenue opportunity through pay-as-you-go charging.

By investing in a smart EV charging solution, Cobleland has futureproofed its offering, ensuring it can meet growing demand while strengthening its position as a forward-thinking leisure destination.

Background

Cobleland Campsite in Gartmore is a well-established leisure destination, attracting guests who increasingly arrive in electric vehicles. While EV charging was already available on site, the existing units no longer met the expectations of modern drivers, particularly around reliability and ease of use.

With EV adoption continuing to grow across the UK, the campsite recognised the need to upgrade its infrastructure. The aim was to improve the guest experience, support sustainability goals, and ensure the site remained competitive. With support from EST funding, Cobleland moved forward with a full upgrade to a more modern, future-ready charging solution.

Ecclefechan Hotel

Overview

Go Zero delivered a full turnkey EV charging solution, including funding support, installation and ongoing operation. The project introduced two dual 22kW chargers, designed for destination charging, allowing guests to charge conveniently during their stay.

Working in partnership with EVC Scotland, the installation was completed quickly and with minimal disruption to hotel operations. The focus was on delivering a simple, reliable charging experience that works for both the business and its guests, while ensuring the solution is commercially viable and scalable as demand increases over time.

Results

The introduction of EV charging has had a positive impact on Ecclefechan Hotel, contributing to increased bookings and occupancy while enhancing the overall guest experience.

The site is now better positioned to attract EV drivers exploring Dumfries and Galloway, offering both a place to stay and a convenient charging option. As Ben, Business Development Director, explains, “For guests looking to explore the beautiful surrounding area, the hotel now provides both a place to stay and charge whilst enjoying the coastline and hiking trails.”

The installation also lays the foundation for future expansion, with plans to increase charging capacity as demand continues to grow.

Background

Ecclefechan Hotel in Lockerbie recognised a growing shift in guest expectations, with more visitors arriving in electric vehicles and actively seeking accommodation that offers EV charging. Located in a rural area with limited charging infrastructure, the hotel saw an opportunity to better support guests while also creating a new revenue stream.

With access to Scottish funding, the decision was made to invest in EV charging as part of a broader commitment to improving the guest experience and futureproofing the business. The aim was to provide a reliable, accessible solution that supports both tourism and the transition to electric travel.

Ingliston Country Club

Overview

Go Zero delivered a full EV charging upgrade, replacing the existing units with three dual 22kW Quantum chargers. This transition to higher-capacity destination charging ensures guests can charge more efficiently during their visit.

The project was delivered using a commercial model that removed the need for upfront investment, allowing Ingliston to upgrade its facilities while maintaining financial flexibility. Chargers were also fully wrapped to align with the estate’s branding, ensuring the installation complemented the existing look and feel of the site.

The result is a seamless, modern charging solution designed to support both guest convenience and long-term growth.

Results

The upgraded EV charging infrastructure has strengthened Ingliston’s position as a forward-thinking, environmentally conscious destination. Guests visiting the hotel, restaurant and events now benefit from faster, more reliable charging, enhancing the overall experience.

The installation supports the estate’s wider sustainability strategy, complementing its investment in renewable energy and reinforcing its commitment to greener operations. As Ben, Business Development Director, explains, “Having a reliable EV solution is key for guests visiting not only the hotel but the restaurant and events they hold.”

By investing in modern EV charging, Ingliston has futureproofed its offering while continuing to deliver a high-quality guest experience.

Background

Ingliston Estate & Country Club in Bishopton is a well-established hospitality and events destination, welcoming guests across its hotel, restaurant and event spaces. With sustainability already a key focus, the estate had existing EV charging in place, but the infrastructure no longer met modern expectations.

The site required an upgrade from older 7kW units to a faster, more reliable solution that better supports today’s EV drivers. The objective was to enhance the guest experience while aligning with the estate’s wider environmental initiatives, including its significant investment in solar energy.

Trossachs Pier & Stronachlachar Pier

Overview

Go Zero delivered a large-scale, multi-site EV charging solution across Trossachs Pier and Stronachlachar Pier. The installation included a combination of one DC charger, two dual 22kW chargers and two dual 7kW chargers, ensuring the site could support a wide range of users.

This mix of charging speeds allows day visitors, overnight guests and operational vehicles, including electric buses, to charge effectively. Delivered as a fully managed, end-to-end solution, the project ensured seamless integration across both locations, creating a flexible and future-ready EV charging network in a unique and historic setting.

Results

The installation has significantly enhanced the sustainability credentials of the site, providing visitors with a service that supports electric travel in a rural location where charging options are often limited.

Guests can now explore Loch Katrine with confidence, knowing they have access to reliable charging facilities, while the operator benefits from improved infrastructure that supports both tourism and transport operations.

As Ben, Business Development Director, explains, “Being able to assist the site in allowing their guests to go fully electric is really pleasing.”

The project also creates a strong foundation for future expansion, including the potential integration of additional sustainable technologies.

Background

Trossachs Pier and Stronachlachar Pier, operated by The Steamship Sir Walter Scott Ltd, are iconic visitor destinations on Loch Katrine, attracting tourists to one of Scotland’s most historic and scenic locations. As visitor numbers grow and EV adoption increases, the need for accessible, reliable charging infrastructure became clear.

The goal was to enhance the site’s sustainability offering while improving the overall visitor experience. Through the Scottish Rural Fund, the opportunity was identified to deliver a fully funded installation, upgrading existing charging provision and introducing new infrastructure to support both leisure visitors and operational transport.

Sure Hotel - Lockerbie

Overview

Go Zero delivered a full EV charging installation, introducing two Quantum dual 22kW chargers alongside a desktop payment terminal to provide a simple and accessible charging experience.

Designed for destination charging, the solution allows guests to charge during their stay, while also appealing to passing EV drivers travelling along the A74(M). The project was delivered as a fully managed, turnkey solution, with minimal disruption to hotel operations.

The result is a reliable, easy-to-use charging setup that supports both overnight guests and transient users, creating a practical and commercially viable addition to the site.

Results

The introduction of EV charging infrastructure has strengthened the hotel’s appeal to a growing segment of EV drivers, particularly those travelling between England and Scotland.

Guests now benefit from convenient, reliable charging, while the hotel gains a new revenue opportunity through pay-as-you-go usage. As Ben, Business Development Director, explains, “Situated on the A74, a main route into Scotland, it is a key location for EV drivers looking to stay and charge whilst travelling across the border.”

By investing in EV charging, the hotel has enhanced its offering and positioned itself as a forward-thinking, accessible destination for modern travellers.

Background

Sure Hotel by Best Western Lockerbie is an attractive country house hotel set within landscaped grounds just off the A74(M), a key route connecting England and Scotland. With increasing numbers of EV drivers travelling along this corridor, the hotel recognised a growing need to provide reliable on-site charging.

The objective was to enhance the guest experience, support sustainability ambitions, and create an additional revenue stream. With support from EST funding, the hotel moved forward with installing EV infrastructure, ensuring it could meet the needs of modern travellers while strengthening its position as a convenient stopover location.

Taymouth Castle

Overview

Go Zero delivered a full EV charging installation, introducing two Quantum dual 22kW chargers designed for destination use. This allows guests to charge their vehicles conveniently during their stay, without the need for rapid infrastructure.

The project was delivered as a fully managed, turnkey solution, ensuring a smooth and efficient process from planning through to installation. Working with EVC Scotland, the installation was completed quickly, enabling the resort to upgrade its facilities with minimal disruption.

The result is a reliable, easy-to-use charging solution that integrates seamlessly into the resort environment.

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Results

The introduction of EV charging has enhanced the overall guest experience at Moness Resort, providing visitors with convenient access to charging in a rural location where infrastructure is often limited.

The installation has also contributed to increased bookings and created a new revenue opportunity, supporting the resort’s long-term commercial and sustainability objectives. As Ben, Business Development Director, explains, “Guests visiting Moness can now enjoy stress-free EV charging while exploring the surrounding countryside and landscapes.”

By investing in EV infrastructure, Moness Resort has futureproofed its offering and strengthened its position as a forward-thinking destination.

Background

Moness Resort in Aberfeldy is a large, countryside destination offering guests a peaceful escape in the heart of Scotland. With growing numbers of visitors travelling by electric vehicle, the resort identified a need to introduce EV charging infrastructure where none previously existed.

The objective was to enhance the guest experience, support sustainability goals, and ensure the resort remained competitive as EV adoption increases. By utilising EST funding, Moness Resort was able to invest in EV charging, creating a future-ready solution that complements its natural surroundings and appeal to modern travellers.

Dryfesdale Hotel

Overview

Go Zero delivered a complete EV charging installation, introducing two Quantum dual 22kW chargers alongside a desktop payment terminal to provide a simple, accessible charging experience for guests.

Designed for destination charging, the solution allows visitors to conveniently charge their vehicles during their stay. The project was delivered as a fully managed, turnkey solution, with collaboration from EVC Scotland to ensure a smooth and efficient installation process.

Careful planning meant the installation was completed with minimal disruption, allowing the hotel to continue operating as normal while upgrading its facilities to meet modern expectations.

Results

The installation of EV charging infrastructure has strengthened Dryfesdale Hotel’s offering, providing guests with a valuable, future-focused amenity that aligns with evolving travel habits.

The new chargers not only enhance convenience for visitors but also introduce a new revenue opportunity through pay-as-you-go charging. Importantly, the project demonstrates how historic hospitality venues can successfully integrate modern, sustainable technology without compromising their character.

As Ben, Business Development Director, explains, “A hotel with this history taking steps to install EV infrastructure and modernise their offerings just goes to show that historic sites such as this can still provide a modern and green solution to customers.”

Background

Dryfesdale Hotel in Lockerbie is a historic four-star country house hotel set within acres of Scottish countryside, offering guests a premium experience in a traditional setting. As more visitors travel by electric vehicle, the hotel recognised a growing need to introduce EV charging as part of its offering.

The objective was to enhance the guest experience, support sustainability ambitions, and keep pace with changing expectations in the hospitality sector. With support from EST funding, Dryfesdale Hotel took the decision to invest in EV infrastructure, ensuring the site could meet modern demand while maintaining its heritage appeal.

Through our expertise and technology,
we make EV driving predictable, stress-free,
and convenient.

Andy Taylor - CEO

Our EV chargers have a heartbeat

Our heartbeat technology checks and reports the status of every connected charging unit every 60 seconds. This ensures continuous operation for smooth and dependable charging. We strive to keep all our charging stations running without any downtime.